Privacy.

What we collect

Information you give us through forms: your name, email, phone, address and the content of your request or complaint. If you sign in as a resident, we store your account email and link it to your property. If you pay dues online, Stripe processes your payment; we never see or store full card or bank numbers.

How we use it

• To respond to requests and complaints and keep a record for the board.
• To track dues and send receipts and reminders.
• To email announcements to people who subscribed. Every email has an unsubscribe link.

Payments

Online dues payments are processed by Stripe under its own privacy policy. We receive the payment amount, method, status, your name and email, and the last four digits of a card or bank account for receipts and the board's ledger. We keep that record for as long as the association's financial records require. Refund and dispute terms are on the dues page.

Linking your account to a lot

When you link your address, the board can see which account is linked to which lot. Other residents cannot see your name, email or phone, and you cannot see theirs. The board can end a link at any time.

Analytics

The public pages use Google Analytics to count visits and see which pages are read. It runs only on the public pages, never on your account, the board tools or the sign-in link itself, and it is sent page addresses without any query details. We don't send it names, emails or addresses, and advertising features are off.

Who sees it

Board members with admin access, and the services that run the site: Supabase (database), Cloudflare (hosting and bot protection), Stripe (payments), Resend (email) and Google Analytics (public page counts only). We do not sell or share your information with anyone else.

Anonymous complaints

If you leave the name and contact fields blank on the complaint form, the board sees the complaint without knowing who sent it. We log a network address for abuse prevention only.

Questions

Use the contact form and a board member will reply.